We take security very, very seriously.
Protecting your privacy is our top priority.
Hello Heart is a HIPAA-covered entity when delivering our solutions to the participants. We are also the Business Associate of our partners. We will be using data you provide to check eligibility and conduct enrollment outreach activities. As the partner, you will always retain ownership of all data that you share with us, and we will protect it in accordance with our customer agreement and BAA.
At Hello Heart, we’re committed to protecting your data, and have earned HITRUST Certification status.
All data is stored and accessed within the U.S., and every Hello Heart employee working with PHI data is based in the U.S.
The nation’s largest organizations trust Hello Heart because of our compliance standards across security, availability, integrity, and confidentiality.
Independent auditors conduct annual compliance and security tests and confirm that we adhere to industry-leading standards for encryption, network management, application security, and policies across our organization.