From Everyday Monitoring to an Unexpected Diagnosis: Jessica’s Hello Heart Story

Published:
June 24, 2025

At 39, Jessica felt healthy. 

Living in sunny Boca Raton and enjoying an active lifestyle, heart health wasn’t top of mind. But when Hello Heart became available through her employer, AmTrust, she signed up—partly out of curiosity, and partly because she was helping promote benefits as the AmWell champion for her office.

“I thought it would be cool to track my heart health,” she said. “Who doesn’t need to do that if it’s available?”

A Simple Start

Setting up Hello Heart was quick and easy.

“When it’s actually in your hand, it’s cooler than you expect,” Jessica said. “It’s very straightforward—just a great tool to have.”

At first, everything seemed fine. Her blood pressure was normal. But the app regularly flagged a high heart rate. As someone with multiple sclerosis (MS), Jessica had experienced dizzy spells before—but now, she had data to go with the symptoms.

One day, after feeling faint, she remembered a blood pressure test done during a hospital stay. Using the Hello Heart Monitor, she tested her blood pressure lying down and then standing up.

“It dropped significantly, and my heart rate jumped. That’s when I started putting the pieces together.”

Her cardiologist reviewed the data and diagnosed her with POTS (Postural Orthostatic Tachycardia Syndrome), a condition related to the autonomic nervous system and sometimes linked to MS.

Feeling in Control

Now, Jessica makes small lifestyle changes like wearing compression garments, increasing electrolytes, and simply paying more attention to her body’s signals.

“Hello Heart has empowered me,” she said. “I can pick up on trends and bring data to my doctor. I feel more in control.”

Spreading the Word

After attending Hello Heart’s Women’s Heart Health Summit, Jessica now encourages others to be proactive.

“There are so many reasons to monitor your heart health,” she said. “It’s not just about preventing heart attacks—it’s about knowing your body. I’m so grateful this program exists.”

❤️ Ready to take control of your heart health? Learn more and check your eligibility for Hello Heart here.

❤️ Interested in offering Hello Heart to your employees or health plan members? Email us at info@helloheart.com.

Jessica with Melanie from the Hello Heart team at our 2025 Women's Heart Health Summit

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This content is for educational purposes only. Hello Heart is not a substitute for professional medical advice, diagnosis, and treatment. You should always consult with your doctor about your individual care and never delay seeking medical advice.
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