At 39, Jessica felt healthy.
Living in sunny Boca Raton and enjoying an active lifestyle, heart health wasn’t top of mind. But when Hello Heart became available through her employer, AmTrust, she signed up—partly out of curiosity, and partly because she was helping promote benefits as the AmWell champion for her office.
“I thought it would be cool to track my heart health,” she said. “Who doesn’t need to do that if it’s available?”
A Simple Start
Setting up Hello Heart was quick and easy.
“When it’s actually in your hand, it’s cooler than you expect,” Jessica said. “It’s very straightforward—just a great tool to have.”
At first, everything seemed fine. Her blood pressure was normal. But the app regularly flagged a high heart rate. As someone with multiple sclerosis (MS), Jessica had experienced dizzy spells before—but now, she had data to go with the symptoms.
One day, after feeling faint, she remembered a blood pressure test done during a hospital stay. Using the Hello Heart Monitor, she tested her blood pressure lying down and then standing up.
“It dropped significantly, and my heart rate jumped. That’s when I started putting the pieces together.”
Her cardiologist reviewed the data and diagnosed her with POTS (Postural Orthostatic Tachycardia Syndrome), a condition related to the autonomic nervous system and sometimes linked to MS.
Feeling in Control
Now, Jessica makes small lifestyle changes like wearing compression garments, increasing electrolytes, and simply paying more attention to her body’s signals.
“Hello Heart has empowered me,” she said. “I can pick up on trends and bring data to my doctor. I feel more in control.”
Spreading the Word
After attending Hello Heart’s Women’s Heart Health Summit, Jessica now encourages others to be proactive.
“There are so many reasons to monitor your heart health,” she said. “It’s not just about preventing heart attacks—it’s about knowing your body. I’m so grateful this program exists.”
❤️ Ready to take control of your heart health? Learn more and check your eligibility for Hello Heart here.
❤️ Interested in offering Hello Heart to your employees or health plan members? Email us at info@helloheart.com.
1. Gazit T, Gutman M, Beatty AL. Assessment of Hypertension Control Among Adults Participating in a Mobile Technology Blood Pressure Self-management Program. JAMA Netw Open. 2021;4(10):e2127008, https://doi.org/10.1001/jamanetworkopen.2021.27008. Accessed October 19, 2022. (Some study authors are employed by Hello Heart. Because of the observational nature of the study, causal conclusions cannot be made. See additional important study limitations in the publication. This study showed that 108 participants with baseline blood pressure over 140/90 who had been enrolled in the program for 3 years and had application activity during weeks 148-163 were able to reduce their blood pressure by 21 mmHg using the Hello Heart program.) (2) Livongo Health, Inc. Form S-1 Registration Statement. https:/www.sec.gov/Archives/edgar/data/1639225/000119312519185159/d731249ds1.htm. Published June 28, 2019. Accessed October 19, 2022. (In a pilot study that lasted six weeks, individuals starting with a blood pressure of greater than 140/90 mmHg, on average, had a 10 mmHG reduction.) NOTE: This comparison is not based on a head-to-head study, and the difference in results may be due in part to different study protocols.
2. Validation Institute. 2021 Validation Report (Valid Through October 2022). https://validationinstitute.com/wp-content/uploads/2021/10/Hello_Heart-Savings-2021- Final.pdf. Published October 2021. Accessed October 19, 2022. (This analysis was commissioned by Hello Heart, which provided a summary report of self-fundedemployer client medical claims data for 203 Hello Heart users and 200 non-users from 2017-2020. Findings have not been subjected to peer review.)
